by TrueBird | Sep 22, 2023 | Blog
The Challenge of modern team communications In the modern workplace, communication is key. However, the current landscape of team communication is fragmented and often inefficient. Teams communicate across a variety of platforms such as email, chat applications, and...
by TrueBird | Sep 21, 2023 | Blog
(or how AI will transform back office processes) Artificial intelligence (AI) is not just a buzzword or a futuristic concept. It is already a reality that is reshaping many aspects of business, especially in the back office. The back office is where many...
by TrueBird | Aug 25, 2023 | Blog
Just like dogs, large language models can be trained to be more useful, obedient and relevant. Many people have played with ChatGPT, interestingly with mixed results. Whilst clearly impressive, we hear two main themes of feedback. Firstly, it’s difficult to get it to...
by TrueBird | Aug 25, 2023 | Blog
Personalisation is a popular subject at the moment and often misunderstood or misused. There is mention of recommendation engines, or greeting a customer in a way that continues the relationship, or supporting people when it appears that are having some difficulty...
by TrueBird | Aug 17, 2023 | Blog
There has been much written in the media about how AI will eliminate jobs, lead to a new era of working and even reshape the business world and society; we agree – with some qualifications – with all of these points. We believe that AI will eliminate the dull,...
